Terms of service
Overview
This website and its contents are owned and managed by Westridge Haus. The terms “us”, “we”, and “our” refer to Westridge Haus.
By using our website or any of its services, you agree to these Terms of Service. These Terms apply to all use of the website, including, without limitation, product purchases, use of site functionality, and access to any content or services made available through our website.
Westridge Haus may add or release new products or services at any time. Any additions or modifications to these Terms of Service will become part of this agreement and will apply alongside the existing Terms unless stated otherwise.
The most current version of these Terms of Service will be available on our website at all times. We reserve the right to update or revise these Terms at any time by posting the updated version on our website. It is your responsibility to review these Terms periodically for changes. By continuing to access our website following the posting of updates, you accept those changes.
Our store is hosted on Shopify Inc.'s platform, which provides the e-commerce services that allow us to offer and sell our products to you.
Section 1 — Use of Our Website
To access or use our website and its services, you must have the legal capacity to enter into binding agreements under the laws of your place of residence. By accessing or using our website, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the site under the supervision and consent of a parent or legal guardian who agrees to these Terms on your behalf.
You agree to use our website, products, and services only for lawful purposes. You must not use our products, the website, or any related services in a way that violates any applicable local, national, or international law or regulation, including intellectual property laws.
You must not attempt to interfere with the proper functioning of the website. This includes transmitting malware, harmful code, or any material intended to disrupt, damage, or gain unauthorized access to our systems or those of other users.
We reserve the right to suspend or terminate your access to the website or services if you violate these Terms or use the website in a way that is unlawful, harmful, or abusive.
Section 2 — General Website Conditions
We retain full discretion over the management and operation of the website and its services. This enables us to make any decisions required concerning its features and functionality. When necessary to protect the platform, avoid misuse, or fulfill legal obligations, we may restrict access to the entire platform or any of its sections at any time.
Information you submit through the website, excluding payment details, may be transferred across various systems and networks as part of normal website functionality. These transfers may involve technical processing to ensure that the website operates properly across different devices, browsers, and platforms. Payment information is always transmitted using secure encryption protocols.
All content, features, and functionality provided through the website remain the property of Westridge Haus or its licensors. You may not copy, reproduce, distribute, resell, or otherwise use any portion of the website and its content without our prior written permission.
Section titles and headings are in place for convenience and organization only and do not limit, interpret, or affect the meaning or enforceability of these Terms.
Section 3 — Changes to Products, Services, and Pricing
We may update or adjust product pricing, availability, descriptions, and promotional offers at any time without prior notice.
From time to time, we may also modify any section of the website at any time through temporary or permanent changes to any product and its features. Such changes may occur without prior notice.
To the fullest extent permitted by law, Westridge Haus will not be liable to you or any third party for any change in pricing, product availability, website functionality, or for the suspension or discontinuation of any product, service, or feature.
Section 4 — Accuracy, Completeness, and Currency of Information
The website may contain information that we do not guarantee to be accurate or up to date. We are not responsible if any information available on the site falls under these conditions. The content provided on the site is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions. You should consult more reliable or up-to-date sources before acting on any information found on the site. Any reliance you place on the website’s content is at your own risk.
From time to time, the website may include references to past products, previous offers, or events that are no longer current. Such information is provided for background or reference purposes only and should not be considered active or up to date.
We reserve the right to modify or remove any content on the website at any time without warning and we are under no obligation to maintain or update previously published information, and it is your responsibility to check the website periodically for changes.
Section 5 — Products and Services
Certain products and services offered by Westridge Haus may be available exclusively through the website and may not be offered anywhere else. Availability of these products or services may be limited and purchases are governed by our Return Policy, which determines the eligibility of exchanges and returns.
We make every effort to display our products as accurately as possible through images and descriptions. However, product images are provided for illustration purposes only. Differences in screen settings, lighting, device displays, and manufacturing variations may result in slight differences between how a product appears online and how it appears in person.
We reserve the right to limit or refuse the sale of our products or services to any individual, location, or jurisdiction where we believe such action is appropriate. This may include decisions based on inventory levels, compliance obligations, shipping limitations, or suspected misuse of our services. Such decisions may be made at our sole discretion and without prior notice.
Except where required by law, we do not guarantee that any product, service, information, or material obtained through the website will meet your specific expectations, nor do we guarantee that the website will be uninterrupted, error-free, or fully corrected at all times.
Section 6 — Billing and Account Information
We reserve the right to refuse any order you make or to place any restrictions to your purchase we choose for individual customers. Such restrictions may be applied to orders placed under the same customer account, the same payment info, and/or orders that use the same shipping and/or billing address. We will attempt to contact you through your email address and phone number which you used when placing your order if we decide to modify, restrict, or refuse your order. We reserve the right to terminate any order which we determine as suspicions, reseller, or distributor activity.
You agree to provide current, complete, and accurate purchase and account information for all transactions made through our website. This includes keeping your email address, billing details, and payment information up to date so we can process orders and contact you if necessary.
For more information about refunds, returns, or exchanges, please refer to our Return Policy.
Section 7 — Third-Party Services and External Tools
Certain features, integrations, or services made available through our website may be provided by independent third-party providers. These services are offered solely for convenience and may operate outside of our direct control.
Westridge Haus does not supervise, maintain, or guarantee the functionality, availability, or performance of any third-party tools or services accessible through the website. Any such tools are provided on an “as available” basis without warranties, endorsements, or representations of any kind unless expressly stated otherwise.
Your decision to use any optional third-party services is entirely at your own discretion and risk. You are responsible for reviewing and agreeing to the terms and policies of the third-party provider before using their services.
We may also introduce new website functionality, services, or platform features in the future. Unless stated otherwise, any new features or services added to the website will be governed by these Terms of Service.
Section 8 — External Websites and Third-Party Materials
Certain products or services made available through our website may include materials provided by third parties.
Our website may also contain links to external websites or services that are not owned or in our control. These third-party links are provided for convenience only and do not constitute endorsement or approval by Westridge Haus.
We are not responsible for the content or practices of any third-party websites, nor are we liable for any loss, damage, or issue that may arise from your use of those websites or from any purchases or transactions you make with them. Before engaging with any third-party service, you should review their terms, policies, and practices to ensure you understand and agree to them.
Complaints, claims, or questions regarding third-party products or services should be directed to the relevant third-party provider.
Section 9 — User Comments, Feedback, and Submissions
If you submit comments, feedback, suggestions, ideas, or other materials to us — whether requested by us (such as contest entries or surveys) or provided voluntarily through the website, email, or any other method — you agree that we may use, reproduce, edit, publish, distribute, or otherwise make use of those submissions without restriction and without any obligation to compensate you. We are also not required to keep any submission confidential or to respond to it.
We reserve the right, but not the obligation, to review, edit, or remove any user-submitted content that we determine, at our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, obscene, infringing on intellectual property rights, or otherwise in violation of these Terms.
By submitting content, you confirm that you have the right to share it and that it does not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You also agree that your submissions will not contain unlawful material, harassment, defamatory statements, explicit or obscene content, or any harmful code such as viruses or malware that could interfere with the operation of the website or related systems.
You may not submit content using a false identity, impersonate another person or organization, or mislead us or others about the origin of your submission. You are solely responsible for the content you provide and for its legality, accuracy, and reliability. Westridge Haus is not liable for any user-submitted content posted by you or by third parties.
Section 10 — Personal Information
We protect all customer data shared with us in accordance with our Privacy Policy.
Section 11 — Errors, Inaccuracies, and Omissions
From time to time, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, shipping timeframes, promotions, or availability. We reserve the right to correct any such errors and to update or revise information at any time without prior notice.
We also reserve the right to cancel or refuse any order if information on the website is found to be incorrect, including after an order has been submitted or confirmed. Where appropriate, we may attempt to notify you using the contact information provided at checkout.
Section 12 — Disclaimer of Warranties and Limitation of Liability
We do not guarantee that the website or any services provided through it will be uninterrupted, secure, timely, or free from errors or inaccuracies. The website and all products and services provided through it are offered on an “as is” and “as available” basis to the fullest extent permitted by law.
To the maximum extent allowed by applicable law, Westridge Haus, its owners, affiliates, employees, and service providers will not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the website, your purchase or use of any products or services, or your inability to access or use the website. This includes, but is not limited to, damages for lost profits, lost data, business interruption, or other losses, even if we have been advised of the possibility of such damages.
You agree to hold Westridge Haus harmless from any claims, losses, damages, liabilities, or expenses, including reasonable legal fees, resulting from your use of the website or your violation of these Terms of Service.
Section 13 — Indemnification
You agree to be responsible for any claims, losses, damages, liabilities, or expenses that arise from your use of the website, your violation of these Terms, or your misuse of our services.
You agree to indemnify, defend, and hold harmless Westridge Haus, along with its owners, affiliates, partners, officers, directors, employees, agents, contractors, service providers, suppliers, and licensors, from and against any claims, demands, damages, liabilities, costs, or expenses (including reasonable legal fees) brought by any third party. This includes claims arising from your breach of these Terms, your violation of applicable laws, or your infringement of the rights of any other person or entity.
Section 14 - Prohibited Uses
In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the website, its services, or any related content:
- to violate any applicable law, regulation, or legal requirement;
- to facilitate or solicit an unlawful act by others;
- to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
- to infringe upon the intellectual property, privacy, or rights of Westridge Haus or any third party;
- to engage in harassment or abuse of any kind, making defamatory statements which constitute slander, or discriminating against others based on their gender, religion, sexual orientation, ethnicity, race, age, disability, or national origin;
- to submit false or misleading information;
- to upload or transmit viruses or any other type of malicious code that could or is intended to affect the operation or functionality of the Service or any related website, other websites, or the Internet;
- to collect or track the personal information of others;
- to spam, phish, pharm, pretext, spider, crawl, or scrape;
- for any obscene or immoral purpose; or
- to interfere with, compromise, or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to suspend, restrict, or permanently terminate your access to the Service and all connected websites for any violation of the prohibited uses without any warning.
Section 15 — Termination
These Terms of Service remain in effect unless and until they are terminated by either you or Westridge Haus. You may stop using our website and services at any time, which will serve as your termination of this agreement.
We may terminate this agreement at any time and without warning if we determine that any agreement terms have been violated. Upon termination, you remain responsible for any obligations incurred prior to the date of termination, and access to our services may be restricted or revoked.
Section 16 - Entire Agreement and Enforcement
In the event of our failure to exercise or enforce any clause or right of these Terms of Service, we shall not constitute a waiver of such provision.
These Terms of Service, together with any policies or legal notices published on the website, represent the complete agreement and understanding between you and us regarding your use of the website and all related services. They supersede all prior or coexisting proposals, agreements, and communications, whether oral or written, between you and us, including any prior versions of the Terms of Service.
Section 17 — Severability
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable under applicable law, that provision will be enforced to the maximum extent permitted by the law and the unenforceable portion will be deemed severed from these Terms. This determination will not affect the validity of any remaining provisions which will continue to be enforced.
Section 18 - Applicable Law
These Terms of Service, along with any separate agreements through which we provide services shall be governed and interpreted in accordance with the laws of the state of California, United States.
Need Help?
Visit our FAQ page for additional information or contact our support team at info@westridgehaus.com for direct assistance.
Customer Service Hours: Monday-Friday 9:00 AM – 5:00 PM (PST)
We do our best to reply within 1-2 business days.
Contact Information:
Store Name: Westridge Haus
Address: 2702 La Gran Via, Carlsbad, California, 92009, USA
Email: info@westridgehaus.com
Phone: +16196048380